How we collect, use, and protect your personal information. Your privacy matters.
Last updated: December 17, 2022
1. Information We Collect
Personal data: Name, email, phone, shipping addresses, payment info.
Shipment data: Package contents (for customs), weight, dimensions, tracking history.
Technical data: IP address, browser type, cookies (see our Cookie Policy).
2. How We Use Your Information
To process and deliver shipments
To calculate rates and provide tracking
To comply with customs and legal requirements
To improve our website and services
To send marketing emails (only with your consent)
3. Sharing Your Information We share data only with:
Carrier partners (e.g., local delivery agents, airlines)
Customs authorities (for international shipments)
Payment processors (Stripe, PayPal)
Legal authorities if required by law
We never sell your personal data to third parties.
4. Data Security We use SSL encryption, restricted access, and regular security audits. Your payment info is tokenized – we never store full credit card numbers.
5. Your Rights Depending on your location, you may request:
Access to your data
Correction or deletion of your data
Opt-out of marketing emails (click “unsubscribe”)
To exercise rights, email claims@ghlxpress.com.
6. Cookies We use essential cookies for the quote calculator and tracking. Optional analytics cookies (Google Analytics) can be disabled in your browser settings.
7. Changes to This Policy We will notify users via email or website banner of material changes.
8. Contact Us Privacy Officer: claims@ghlxpress.com
